2. Collecting Personal Information

2.1 Agaram Technologies (Private) Limited may collect, store and use the following kinds of personal information:

• information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths)
• information that you provide to us when using the services on www.agaramtech.com or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use)
• information contained in or relating to any communications that you send to us or send through www.agaramtech.com (including the communication content and meta data associated with the communication
• any other personal information that you choose to send to us

2.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy

3. Using your personal information

3.1 Personal information submitted to us through www.agaramtech.com will be used for the purposes specified in this policy or on the relevant pages of the website.

3.2 Agaram may use your personal information to:

• To provide Products and Services information, respond to your inquiries, and otherwise administer our relationship with you.
• To communicate with you about content and Product offerings, newsletters, webinars, seminars, and event invitations which are relevant to your interests and in line with your preferences.
• To provide inquirers with support via email or by telephone, including recording conversations for monitoring, training and quality purposes.
• To process and respond to complaints.
• To monitor and record information relating to the use of our Products and Services, including our website.
• To remarket, target, and retarget content to you about our Products and Services.
• To verify compliance with the Terms of Use, license, subscription agreement or other agreement governing the use of the website or our Products and Services.
• To conduct human resource administration to include assessing suitability, eligibility and/or fitness to work.
• To send you non-marketing commercial communications
• To send you marketing communications relating to our business or the businesses of carefully-selected third parties, which Agaram thinks, may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
• provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)
• keep agaramtech.com secure and prevent fraud
• verify compliance with the terms and conditions governing the use of agaramtech.com (including monitoring private messages sent through www.agaramtech.com private messaging service)

3.3 If you submit personal information for publication or testimonials on www.agaramtech.com, Agaram will publish and otherwise use that information in accordance with the license or permission, you grant to us.

3.4 Agaram will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

4. Disclosing personal information

4.1 Agaram may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

4.2 Agaram may disclose your personal information to any member of our subsidiaries, insofar as reasonably necessary for the purposes set out in this policy.

4.3 Agaram may disclose your personal information:

• to the extent that Agaram is required to do so by law
• in connection with any on-going or prospective legal proceedings
• in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
• to the purchaser (or prospective purchaser) of any business or asset that Agaram are (or are contemplating) selling and
• to any person who Agaram reasonably believes may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

4.4 Except as provided in this policy, Agaram will not provide your personal information to third parties.

5. International data transfers

5.1 Information that Agaram collects may be stored and transferred between any of the countries in which Agaram or its subsidiaries operate in order to enable us to use the information in accordance with this policy.

5.2 Agaram will handle such personal data in accordance with this privacy policy with utmost care regardless of where your personal data is stored/accessed

5.3 Personal information that you publish on www.agaramtech.com or submit for publication or testimonials on www.agaramtech.com may be available, via the internet, around the world. Agaram cannot prevent the use or misuse of such information by others.

5.4 You expressly agree to the transfers of personal information described in this Section 5.

6. Retaining personal information

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that Agaram Technologies (Private) Limited comply with our legal obligations in relation to the retention and deletion of personal information.

6.2 Personal information that Agaram Technologies (Private) Limited process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 Without prejudice to Section 6.2, Agaram Technologies (Private) Limited will usually delete personal data falling within the categories set out below at the date/time set out below

6.4 Notwithstanding the other provisions of this Section 6, Agaram Technologies (Private) Limited will retain documents (including electronic documents) containing personal data:

• to the extent that Agaram Technologies (Private) Limited is required to do so by law
• if Agaram Technologies (Private) Limited believe that the documents may be relevant to any on-going or prospective legal proceedings and
• in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7. Security of your personal information

7.1 Agaram will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

7.2 Agaram will store all the personal information you provide on our secure (password- and firewall-protected) servers with encryption.

7.3 Agaram takes all precautionary steps to secure our Internet Services; however, the confidentiality of information transmitted over the Internet cannot be guaranteed. You must acknowledge that the risk of transmission of information over the internet is inherently insecure.

7.4 We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health.

7.5 Agaram cannot guarantee that unauthorized third parties will not gain access to your information; therefore, when submitting personal information to Abbott websites or apps, you must weigh both the benefits and the risks.

7.6 Agaram website or apps may link to third-party websites that are not controlled by Agaram or subject to an Agaram privacy policy. You should check the privacy policies of such third-party websites before submitting personal information.

8. Amendments

8.1 Agaram may update this policy from time to time by publishing a new version on www.agaramtech.com.

8.2 You should check this page periodically to ensure you are satisfied with any changes to this policy.

9. Your rights

9.1 Agaram may withhold personal information that you request to the extent permitted by law.

9.2 You may instruct us at any time not to process your personal information for marketing purposes.

9.3 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or Agaram will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

10. Privacy Rights for the European Union Countries

If you are in any of the European Union countries, you have certain data protection rights under the General Data Protection Regulation (GDPR); these include the following:

This Privacy Policy, together with our Cookie Policy, tells you about the ways in which we use your personal information (which is referred to as “Personal Data” in the GDPR).

You have the right to ask us for copies of your personal information. There are some exemptions and limitations in what we can provide in response to such requests, which means you may not always receive all the personal information we process. We will inform you if any exemption or limitation applies and what its impact is.

You have the right to ask us to correct personal information you think is inaccurate. You also have the right to ask us to complete your personal information you think is incomplete.

You have the right to ask us to erase your personal information in certain circumstances. Where it is appropriate that we comply, your request will be fully actioned within 30 days. Please note that we may not always be able to remove your personal information from ongoing or completed research studies. We may also retain some account information related to purchase and service history. This enables us to provide ongoing support regarding prior purchases and services, and is also necessary for accounting, audit and compliance purposes. We may also retain limited backup copies and archival files of your personal information to satisfy our state and federal legal obligations or regulatory requirements, including those set by the Clinical Laboratory Improvement Amendments (CLIA).

You have the right to ask us to restrict the processing of your personal information in certain circumstances. For example, you can request that we limit the way in which we use your “Personal Data” (as defined by the GDPR) if you are concerned about the accuracy of the data or how it is being used.

You have the right to object to processing of your personal information in certain circumstances. Where it is appropriate that we comply with your request, we will stop processing your information for the use you have objected to.

You have the right to receive your personal information which you have provided to us. You also have the right to have us send your personal information to another organization where our lawful basis for the processing is your consent, or where the processing is necessary for the performance of an agreement and the processing is carried out by automated means.

11. About Cookies

11.1 Cookie definitions

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device, which is like computer memory.

First and third-party cookies: 

whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie.

 i. First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by our website domain).

 ii. Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie. 

Persistent cookies:

these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie. 

Session cookies: 

these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

11.2 What cookies do we use and why?

Generally, the website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse the website and also allows us to improve it. The cookies we may use on the website may be categorized as follows:

 i. Strictly necessary 

 ii. Performance

 iii. Functionality 

 iv. Targeting 

Some cookies may fulfill more than one of these purposes.

 ‘Strictly Necessary’ cookies let you move around the website and use essential features like secure areas. Without these cookies, we cannot provide the requested services.

 We use these Strictly Necessary cookies to: 

•  Identify you as being logged in to the website and to authenticate you
•  Make sure you connect to the right service on the website when we make any changes to the way it works 
•  For security purposes
•  Make sure you connect to the right service on the website when we make any changes to the way it works 

If you prevent these cookies, we can’t guarantee how the website or the security on the website will perform during your visit.

‘Performance’ cookies collect information about how you use the website, e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you and are only used to help us improve how the website works, understand the interests of our users and measure the effectiveness of our advertising. 

We use performance cookies to: 

• Carry out web analytics: Provide statistics on how the website is used. 
• Perform affiliate tracking: Provide feedback to affiliated entities that one of our visitors also visited their site .
• Obtain data on the number of users of the website that have viewed a product or service. 
•  Help us improve the website by measuring any errors that occur 
• Test different designs for the website

Some of our performance cookies are managed for us by third parties. ‘Functionality’ cookies are used to provide services or to remember settings to improve your visit. We use ‘Functionality’ cookies for such purposes as: 

• Remember settings you’ve applied such as layout, text size, preferences and colors 
•  Remember if we’ve already asked you if you want to fill in a survey 
•  Remember if you have engaged with a specific component or list on the website so that it won’t repeat • Show you when you’re logged in to the website 
•  To provide and show embedded video content 

Some of these cookies are managed for us by third parties.

‘Targeting’ cookies are used to track your visit to the website, as well other websites, apps and online services, including the pages you have visited and the links you have followed, which allows us to display targeted ads to you on the website.

 We may use targeting cookies to:

•   Display targeted ads within the website. 
•  To improve how we deliver personalized ads and content, and to measure the success of ad campaigns on the website.

11.3. When do we require your consent

All cookies require your consent. 

We request your consent before placing them on your device. You can give your consent by clicking on the appropriate button on the banner displayed to you. If you do not wish to give consent or wish to withdraw your consent to any cookies at any time, you will need to delete, and block or disable cookies via your browser settings; see below for more information on how to do this. Please note that disabling these cookies will affect the functionality of the website, and may prevent you from being able to access certain features on the website.

11.4. How to delete and block our cookies

Most web browsers allow some control of most cookies through the browser settings. However, if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of the website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit the  website. 

Changing your Cookie Settings. The browser settings for changing your cookies settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links. Otherwise you should use the ‘Help’ option in your internet browser for more details.

  For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

• Apple Safari 
• Google Chrome
• Microsoft Edge 
• Microsoft Internet Explorer  Mozilla Firefox
• Opera
• Android (Chrome)
• Blackberry
• Iphone or Ipad (Chrome)
• Iphone or Ipad (Safari)

12. Updating information

12.1 Please let us know if the personal information that Agaram holds about you needs to be corrected or updated.

13. Our details

13.1 This website is owned and operated by Agaram Technologies (Private) Limited

13.2 Our principal place of business is at Chennai, India

13.3 You can contact us by writing to the business address given above, by using www.agaramtech.com contact form, by email to [email protected] or by telephone +91 44 4208 2005